General Best Practices

These tips are easy ways to solve many issues you may experience with your devices. Make sure to complete this list before reaching out to save time and money for the town! Usually, the most simple solution is the right solution for 90% of all Software/Hardware issues.

1) Close and reopen application.

2) Turn off/unplug the device (Laptop, Desktop, Monitor, Docking station) then turn it back on/plug back in.

3) Run Windows and HP/Dell Updates. Reboot.

4) If the device is battery powered and check to see if the batteries need replaced/recharged.

5) Is the device connected to the internet, network or VPN?