Informational Apple ID is an essential account that you need to access Apple services such as iCloud, App Store, iTunes, and more. Your Apple ID password is a critical piece of information that keeps your account secure. However, there may be times when you forget your password, or it may get compromised. In such cases, you need to reset your Apple ID password to regain access to your account. Why Reset Your Apple ID Password? There are several reasons why you may need to reset your Apple ID password. Here are some of the most common ones: You forgot your password Your account got hacked or compromised You want to change your password for security reasons How to Reset Your Apple ID Password Resetting your Apple ID password is a straightforward process that you can do in a few simple steps. Here's how: Go to the Apple ID website at appleid.apple.com. Click on "Forgot Apple ID or password." Enter your Apple ID email address and click "Continue." Choose the option to reset your password and click "Continue." Select how you want to reset your password, either via email or security questions. Follow the on-screen instructions to reset your password. Tips for Creating a Strong Password When resetting your Apple ID password, it's essential to create a strong and secure password that's difficult for others to guess. Here are some tips for creating a strong password: Use a combination of uppercase and lowercase letters, numbers, and symbols. Avoid using common words or phrases that are easy to guess. Use a password manager to generate and store complex passwords. Don't reuse passwords across multiple accounts. Conclusion Resetting your Apple ID password is a simple process that you can do in a few minutes. By following the steps outlined above, you can regain access to your account and keep it secure with a strong password. Remember to create a unique and complex password that's difficult for others to guess, and avoid reusing passwords across multiple accounts.

This guide is for resetting your standard password used to log into your town-issued laptop or desktop. This password is also used to log into Office.com for web-based Office applications.  1) If you remember your old/current password and wish to change your password before the expiration date: ctrl + alt + delete while your computer is unlocked. Select "Change a Password". Fill in the required fields and hit "Enter".  2) If you have forgotten your old/current password you can submit a helpdesk ticket or call the helpdesk directly at 703-737-7003 3) Passwords can also be reset online at https://www.office.com/ - Enter your example@leesburgva.gov email, use your security key or other security option to sign in. Once you have signed in, select your profile on the top-right of the page, select "View Account", then select "Change Password". You will need to know your old password. 

Checking for Updates Before updating your Office 365 applications, you need to check if there are any updates available. Here's how to do it: Open any Office 365 application, such as Word or Excel. Click on the "File" tab in the top left corner. Click on "Account" in the left-hand menu. Click on "Update Options" and then click on "Update Now". Troubleshooting If you encounter any issues while updating your Office 365 applications, here are some troubleshooting steps you can try: Check your internet connection. Disable any antivirus or firewall software temporarily. Restart your computer and try again. Uninstall and reinstall Office 365. Conclusion Updating your Office 365 applications is a simple process that can help you stay productive and secure. By following the steps outlined in this article, you can ensure that your Office 365 applications are always up-to-date.

1) Your VPN Screen should look similar to this. Do not be concerned if your VPN name does not match. If you do not have the "SAML Login" options, please call the helpdesk. 2) Select "SAML Login" 3) Select the "Use verification code" option. This is the ONLY option that will work with the VPN. 4) On your computer, open the Yubico Authenticator App. It should look similar to the pictures below.  5) Insert your Yubikey. Once inserted a code will display.  6) insert that code into the Microsoft Prompt 7) Finished! Your VPN should finish connecting! If you continue to have issues, please try these steps again to make sure everything was followed correctly. Call helpdesk if issues persist.

Informational Keeping your HP device up-to-date is essential to ensure its performance and security. HP regularly releases updates for its devices, including firmware, drivers, and software updates. In this article, we will guide you on how to run HP updates on your device. Step 1: Check for Updates The first step is to check if there are any available updates for your HP device. To do this, follow the steps below: Click on the Start menu and search for 'HP Support Assistant.' Open the HP Support Assistant application. Click on 'Updates' and wait for the application to check for available updates. Step 2: Install Updates Once the HP Support Assistant has finished checking for updates, you can proceed to install them. Follow the steps below to install the updates: Click on 'Updates' and select the updates you want to install. Click on 'Download and Install' to start the installation process. Wait for the installation process to complete. Step 3: Restart Your Device After installing the updates, it is recommended to restart your device to ensure that the updates are properly installed. To restart your device, follow the steps below: Click on the Start menu and select 'Power.' Click on 'Restart.' Step 4: Verify Updates After restarting your device, it is essential to verify that the updates were successfully installed. To do this, follow the steps below: Open the HP Support Assistant application. Click on 'Updates' and verify that there are no more available updates. Conclusion In conclusion, keeping your HP device up-to-date is crucial to ensure its performance and security. The HP Support Assistant application makes it easy to check for and install updates on your device. By following the steps outlined in this article, you can keep your HP device up-to-date and running smoothly.

Informational Keeping your Dell computer up to date is important to ensure optimal performance and security. Dell regularly releases updates for their devices, including drivers, firmware, and software. In this article, we will guide you through the steps to run Dell updates on your computer. Step 1: Check for Updates The first step is to check if there are any available updates for your Dell computer. Follow the steps below to check for updates: Click on the Start menu and type "Dell Update" in the search bar. Click on the Dell Update application to open it. Click on the "Check for updates" button. Wait for the application to scan for updates. Step 2: Install Updates Once the Dell Update application has finished scanning for updates, you will see a list of available updates. Follow the steps below to install updates: Click on the "Install updates" button. Wait for the application to download and install the updates. Restart your computer if prompted.

Warning: Please note some organizations have different file access and share policies compared to Leesburg. Some recipients may not be able to access shared items outside their organization. Your recipient will need to talk to their IT department about any blocks.   1) Click on your OneDrive Folder in the Files application. 2) Create the folder you wish to share. If the folder you wish to share already exists, skip this step. 3) Right-Click on the folder you wish to share. You should see a OneDrive option listed towards the bottom of the box.  4) Select the OneDrive option and click "Manage Access". You should see a screen that looks similar to the picture below: 5) Select "Grant Access"  7) You should have a box that looks similar to this: 8) From here you can invite the people you wish to share the folder with via email address. Please note that default folder permissions are VIEW ONLY. If you want someone to be able to add items to the folder, you will need to change those permissions.  8a) Edit this drop down to set folder permissions: That's it! Everyone should have access to the folder you wanted to share.  Please note some organizations have different file access and share policies compared to Leesburg. Some recipients may not be able to access shared items outside their organization. Your recipient will need to talk to their IT department about any blocks.  

If you leave your headset plugged in you may be missing calls due to not hearing the call notification when you are not wearing the headset. This article will help you change your settings so you will hear the call notification even when your headset is plugged in. 1) Open Teams and Select the 3 dots next to your profile icon - 2) Select "Settings" - 3) Select "Devices" - 4) Scroll Down until you see a "Secondary Ringer" setting and select your computer speakers - This should allow call notifications to ring through your headset and speaker! If you need additional help please call helpdesk!

Step 1) Step 2) Step 3)  Step 4) Step 5)  Done! From there it creates a file that you can save where ever you would like!